Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, for private sessions as long as you provide us with a minimum of 7 days notice, you can adjust your date.
Tell me more about your cancellation policy.
Any events cancelled within 7 days of the original date will require a 50% -100% cancellation fee depending on personal circumstances and our discretion. However, we always strive to collaborate with you. Please understand that everyone have a busy schedule and plans ahead, therefore replacing your appointment is not always guaranteed.
How does the billing process work?
To secure your booking for private coaching online using our self booking system, prepaid is required. We are able to book repeating appointments for you during our discussions. Squad fees are paid weekly ahead of schedule one week in advance via direct debit with an initial two week in advance for registration/cancellation policy requirements.
What is the process for squad trials?
Please contact us directly so that we can have a quick chat about whether or not our teams environment suits the needs of your athlete and personal circumstances. Spaces are limited due to upholding quality over quantity. We don’t like to over crowd our athletes and the space that they train in.
Can I receive a receipt for my order?
Absolutely! Receipts are issued via our current order system Square and also personal receipts can be organised to suit your personal circumstances.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Unlock Your Full Swimming Potential Today!
Join Elevate Performance Academy for expert coaching and personalized training.
Welcome to Elevate Performance Academy
At Elevate Performance Academy, we specialise in stroke development and technical swimming coaching. Our programs cater to all levels, offering personalised one-on-one sessions, semi-private lessons, and small group training to enhance your swimming skills and performance.
In addition to swimming coaching, we provide strength training and performance nutrition coaching to help you achieve your athletic goals. Our academy supports swimmers from state to national levels, ensuring a comprehensive approach to your development in both swimming and overall fitness.
Welcome to my coaching program! I am Jodie Morgan, an experienced swimming coach dedicated to building strong foundations for athletes of all ages. With a background that includes working alongside five Olympic coaches, I focus on instilling essential life skills while providing a safe and challenging environment. My coaching style is firm but fair, ensuring that every swimmer, from beginners to advanced, receives the support they need to thrive. I have coached thousands of athletes from multiple countries, including America, India, New Zealand and more, also supporting Australian swimming clubs along the way. My attitude is that we need to build a “team” of athletes and that takes a village. Let’s dive into your swimming journey together.